Signing In

Wattle Clinic runs in your web browser — there's nothing to install. You can use Chrome, Safari, Firefox, or Edge. If a step looks different on your screen, that's usually because your clinic has been set up a little differently.

Wattle keeps your patients' and clients' information private, so it asks you to sign in first. Sign-in is handled by a trusted service called Kinde: when you sign in, the app sends you over to Kinde to check your email and password, then brings you straight back. If your clinic uses Google sign-in (single sign-on), you can use that on the Kinde screen instead of a password.

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Sign in

Usually: everyone, every day.

Step by step

1. Open Wattle Clinic in your web browser. If you're not signed in, you'll land on the login page (you can also go straight to /login).
2. Click the Sign In button.
3. You'll be taken to the Kinde sign-in screen. Enter your email and password (or use single sign-on if your clinic uses one).
4. After Kinde checks your details, you're brought back to the clinic.
5. You may see a Loading... spinner for a moment while the app checks who you are. This is normal — please wait, and don't close the tab.

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Create an account

Usually: a new staff member joining the clinic.

Step by step

1. Open the app, or go to /login.
2. Click the Create Account button.
3. On Kinde's signup screen, fill in your email, choose a password, and enter your name.
4. You'll come back to the clinic, where the first time you'll be guided through a short setup — see the next section.

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Set up your account the first time

Usually: every new user, just once.

The very first time you sign in, the app notices you don't have a clinic profile yet and sends you to a short setup wizard at /onboarding. It only runs once.

Step by step

1. Sign in for the first time.
2. The app automatically takes you to the onboarding wizard.
3. Work through the steps: About You (your name and role), then Get Started (whether you're setting up a new clinic or joining one), then either Clinic Details (if you're creating a clinic — typically the owner) or Invite Code (if you're joining an existing clinic as staff). It only takes a few minutes.
4. When you finish, one last thing: a Set your PIN window asks you to choose a 4-digit PIN (type it twice, click Set PIN — five seconds). This PIN unlocks the screen after inactivity and signs off controlled-drug register entries. See Your PIN & the lock screen.
5. You're taken to the dashboard and you're ready to go.

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Can't sign in?

• Forgot your password? You don't need to be signed in. Click Sign In, then use the Forgot password? link on the Kinde login screen. You'll receive a reset link by email.
• Invite code won't work? Ask your clinic owner or admin to check it hasn't expired, and to resend it if needed.
• Need to change your email, password or other account details once you're in? Open your avatar menu (top-right) → Account. To reset a password from inside the app, use Change password there (it signs you out and sends you to Kinde's reset page).

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Log out

Usually: everyone, especially on shared computers.

Logging out is a good habit on a shared front-desk computer — it keeps patient and client details safe between users.

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See also: Your PIN & the lock screen · How the app talks to you · Glossary